Ask VELA – Marina Guest Experience

UPGRADE YOUR MARINA GUEST EXPERIENCE

Ask VELA simplifies guest communication, automates service, and boosts satisfaction — without adding staff.

Revolutionize Marina Operations

Customer SERVICE

Elevate satisfaction with instant, personalized marina support.

Before Voyage

Prepare for your journey with personalized route planning, real-time weather forecasts, and hassle-free marina bookings.

Boost your revenue

Drive profits by optimizing bookings and upselling opportunities.

In Voyage

Navigate seamlessly with your AI copilot, stay informed with marine traffic updates, and ensure safety with real-time alerts.

Reduce SKIpper's Stress

Multilingual support in 132 languages for captains

After Voyage

Get tailored maintenance tips, expert trip advice, and recommendations for excursions and perfect anchoring spots.

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How your guest's use VELA in 3 Simple Steps

SIGN UP

say hello

No need for download! Guests can ask their questions to marinas' Facebook and WhatsApp Business accounts

PROMOTE

Promote your VELA channels with QR code to berth

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Transform Your Marina Today!

Weather Notification

Keep sailors informed with automated weather updates and personalized tips

Service Marketing

Promote your marina’s offerings with targeted, data-driven marketing strategies

Berth Management

Streamline berth assignments and availability with smart, automated tools

Personalized Experience

Customized recommendations and proactive support

Upselling Opportunities

Offer tailored upgrades and services based on individual sailor preferences.

Instant Booking

Enable seamless berth reservations with real-time, AI-powered chat assistance

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Hear what our customers say about VELA

"Ask VELA has reduced our phone inquiries by 50%. Captains get instant answers on slip availability, weather, and services, making our marina more efficient and customer-friendly."

"Since using Ask VELA, our slip bookings and fuel sales have increased. The chatbot streamlines reservations and upsells services, boosting revenue without extra staff."

"Ask VELA provides 24/7 assistance, answering mooring and emergency requests instantly. It’s like having a virtual dockmaster, improving customer experience and reducing staff workload."

"Ask VELA was easy to integrate and improves operations. Captains love the instant support, and we save hours on manual inquiries. A game-changer for marinas!"

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Enhance Your Marina’s Guest Experience

Basic

Great for marinas up to 30 boats

2 Languages Support

Live AI Support for Customers

Personalized Answers

5 min installation

No Commitment

30 days free

Free

Get started

Popular

Premium

Great for marinas with more than 30 boats

132 Languages Support

Personalized Promotions

Upselling Campaigns

AI Based Concierge

Weather Alerts

Automated Berth Reservation