Ask VELA is not just a chatbot — it’s a fully-fledged digital guest experience platform built for marinas. From a single dashboard, you can automate all guest communication across WhatsApp, Instagram, your website, and more. Setup takes just minutes, with no technical expertise required. Guests stay happy, your team works more efficiently.

Less than 15 minutes. No IT team, no technical skills needed. Just connect your WhatsApp or website, upload your marina info, and you’re live.
Launch full guest automation in under 15 minutes — no delays, no hassle.

Ask VELA gives you full control over the chatbot’s content, tone, and behavior — no coding required. You can upload your own FAQs, marina rules, facility details, emergency contacts, maps, and even local recommendations (restaurants, hotels, attractions).

You can also choose the chatbot’s tone (friendly, formal, casual, etc.), set channel-specific auto-replies (WhatsApp, web, Instagram), and create automated workflows like welcome messages, weather alerts, or checkout instructions.

Ask VELA automates up to 80% of guest communication across WhatsApp, Instagram, and your website — instantly and around the clock. It handles repetitive questions, reservation flows, complaint intake, and even guest announcements, so your team can focus on what matters most: delivering exceptional service.

Absolutely. Ask VELA supports 132+ languages and instantly detects the guest’s language across WhatsApp, Instagram, or your website — no setup needed.
Whether your guest speaks English, German, French, Turkish, or Japanese, Ask VELA responds in their native language, naturally and fluently.

The Free Plan provides a web-based chatbot in a single language (English). It can answer your marina’s frequently asked questions, share essential information, and offer 24/7 web-based support. WhatsApp, Facebook, Instagram channels and multilingual support are not included in this plan.

The Standard Plan, priced at $299/month, adds WhatsApp, Facebook, and Instagram channels to your web chatbot. It includes multilingual support in over 132 languages, campaign management, targeted notifications, and advanced analytics. Setup takes less than 15 minutes and requires no technical skills.

Yes. Guests can connect with your marina’s VELA chatbot instantly through WhatsApp, Facebook Messenger, Instagram, or your website—no app download is required. They can also scan a QR code placed around the marina to start chatting right away.